How to Apply

physiotherapist in black scrubs making notes on a clipboard while answers questions from his seat on exam table

How to Apply for a Post-Exam Service:
If you want to apply for an Administrative Reconsideration or Review of Marks, you can do so by submitting a Post-Exam Service Application following the below steps. If you want to apply for an Appeal, you can do so by submitting a Post-Exam Service Application following the steps below, but only after you apply for an Administrative Reconsideration and it is denied.

Step 1: Go to Client Portal, and sign in.

Step 2: Within your client profile,

click on the ‘Apply’ Tab and then on ‘Create Post-Exam Service Application’

  1. The ‘Create Post-Exam Service Application’ button will only show for candidates who have a closed CPTE Application with a Fail result.

Step 3: Within the application:

  1.  Select ‘Administrative Reconsideration’ or ‘Review of Marks’ from the dropdown in the ‘Application Name’ field
  2. Click on the ‘Proceed to Payment’ button

Note: if you have applied for an Administrative Reconsideration and it has been denied, ‘Appeal’ will appear as an option in the ‘Application Name’ field.

Step 4: Payment options:

On the ‘How would you like to pay?” webpage, select your preferred payment option from the dropdown field

  • We do not accept payment by cash, debit cards, debit credit cards or personal cheques.
  • Provide payment by:

a. MasterCard/Visa credit card (online through the Client Portal)

OR

b. by money order, cashier’s cheque, or bank draft – see instructions for international bank drafts.

  • Only bank drafts that are negotiable without charge in Canada are accepted
  • Bank drafts must contain a Magnetic Ink Character Recognition Code
  • Pay to: “Canadian Alliance of Physiotherapy Regulators”
  • Your application will remain “Unpaid” (i.e., it will not be considered received) until the payment has been received and processed.
  •  If the payment is not received by the application/submission deadline, your application will be closed and the payment will be returned to you.

Step 5: If you pay by credit card you will be directed to your Shopping Cart;

  1. Fill in the required fields
  2. Make sure the billing address is correct
  3. Click ‘Submit Order’
  4. Once payment has been successfully processed, an ‘Order Confirmation’ screen will display

Step 6:  Once payment is made, click ‘Back’ at the bottom of the screen to return to the ‘Apply’ tab.

If your application is for Review of Marks, this is your final step. If your application is for an Administrative Reconsideration or Appeal, complete steps 7 to 9.

Step 7: Within the ‘Application List’ on the ‘Apply’ tab,

click on the ‘Details’ button on your ‘Post-Exam Service Application’,

  1. this will bring you to the ‘Required Documents’ table

Step 8: Within the ‘Required Documents’ table, click ‘Upload Document’

  1. Click ‘Choose File’, select the pdf version of your supporting documentation, and click ‘Open’,
  2. Click ‘Upload’
  3. Once you see the ‘Document has been uploaded’ notification, click ‘Submit’

Step 9: You will be returned to the ‘Required Documents’ table:

  1. Now your information will appear under ‘Document Name’ and ‘Received Date’
  2. The ‘Accepted’ field will show a value of ‘Pending’
  3. Click ‘Back’ to return to the ‘Apply’ tab