How To Provide Documents

Applicants should follow the guidelines closely to ensure your credentialling process is completed in a timely manner.

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How to Provide Documents

As part of the credentialling process we review documents related to your training. We review your documents to see if your education is similar to a physiotherapist educated in Canada. Some documents you can provide yourself. Other documents must be sent by your school or other agencies. Also, if your documents are not in French or English, you must provide certified translations. Carefully review our requirements for documents.

  • We DO NOT accept original documents (such as a degree or passport)
  • We do not store or return documents.
  • All documents sent to us must be either copies of originals or certified translations (notarized translations are not permitted)
  • Review the Required Documents List below.
  • All documents sent by your school or authorized authority must be attested with the stamps, and/or seals, and/or signatures from the appropriate school authority.

About Translated Documents

If your documents are not in English or French, they must be translated:

  • We will accept translations from a certified or official translator
  • For more information see Policy 2.5 – Translated Documents
  • To find certified translation organizations visit the International Federation of Translators
  • In the specific case of translated documents, we must receive the original certified translation
  • Notarized copies of translations are not accepted

Providing Translated Documents

There are three ways you can send translated documents to us:

Method 1 – You can have the documents you can send to CAPR (e.g. degree) translated by a certified translator.

  1. Send your documents to a certified translator
  2. Ask the translator to translate the documents word for word. The certified translator must attach the documents in the original language to the certified translation.
  3. You can send the translated documents you received from the translator (these cannot be copies, they must be original certified translations). Include the copies of the original language documents (like your degree).

Method 2 – Your university sends translated documents

  1. You request that the school’s official translator translates your documents.
  2. Your university sends the original translated documents to CAPR directly.
    • Your school sends the original language documents with the translations.

Method 3 – Your university sends original documents to CAPR and your certified translator sends translations directly to CAPR

  1. Your school sends un-translated documents to CAPR.
  2. CAPR makes photocopies of the un-translated documents and places a mark on them.
  3. These photocopies are sent to you.
  4. You take the marked photocopies to a certified translator.
  5. The certified translator sends the translation directly to CAPR, along with the marked photocopies.

All documents sent by your school or authorized organization must be attested with the applicable stamps, seals and signatures from the appropriate authority.

Create Profile on Client Portal

Clients can create a profile in the Client Portal before applying for credentialling. By creating a profile, you will be given a Client ID number that you add to your documents to ensure they are added to your profile in a timely manner. It will also allow us to add any documents to your profile before you apply.

Required Documents List

Information – upload a PDF of an official document with the following:

  • your full legal name
  • your date of birth
  • your signature
  • your photograph

If all four are provided in one document, upload only the one document.

You may upload a copy of a second or third document as needed.

Document type – you must make sure that your identity document:

  • is official (i.e., issued by the government / agency authorized by the government to issue official documents)
  • is valid (it is not expired)

Documents you can submit to support your identity:

  • Birth Certificate
  • Passport – provide only the pages with the required information
  • Canadian Citizenship Card / Canadian Citizenship Certificate
  • Health Card from a Canadian province or territory
  • Driving Permit or Licence – must be from a Canadian province or territory
  • Identification Card – from a Canadian province or territory
  • Canadian Permanent Resident Card
  • Refugee Protection Claimant Document

No documentation?

  • If you do not have an official document listed above, you must personally sign an affidavit that is certified by a notary public.
  • The affidavit must indicate that the information provided is true and accurate to the best of your knowledge.
  • The affidavit must include:

• that the name shown on your application is your full legal name

• your date of birth

• a current photograph of you

• the reason why you don’t have an official document.

  • This document cannot be uploaded through the CAPR portal. You must mail the original affidavit directly to CAPR’s office.

Proof of legal name change

You need to send this only if you have changed your legal name. Use the Name Change Form to upload a copy of the legal document showing your name change (e.g. a marriage certificate).

  • Documents must come directly from your university or authorized authority (i.e. Digitary, HEC). See the country specific documents list under physiotherapy school.
  • Also called mark sheets, academic records, or diploma supplement
  • You may need to contact the records department or registrar at your university to request this document.

You, or your school, or an authorized authority (i.e. Digitary, HEC, etc.) must provide a copy of your diploma, degree or certificate for your university-level, entry-to-practice physiotherapy education.

  • If you are sending the document to us, you can upload a PDF copy of your diploma, degree or certificate in the Client Portal.
  • If your school or authorized authority is providing the document, it must come directly from them. The document must be attested by the awarding institution and have the appropriate seals/stamps/signatures.
  • Graduation Verification- If you are applying for credentialling after you have completed all your degree requirements but before your graduation ceremony (therefore cannot send a copy of the certificate), send the Graduation Verification Form to your school. 
  • This lets your school confirm that you completed the program. We will also accept an official letter from the school showing your graduation status instead of the Graduation Verification Form, if the letter supplies all the information required. 
  • See also Policy 2.7 – Graduation Verification

Documents the school must send directly to CAPR

You must supply a Document Request Form to your school or authority that provided your credentials:

  • Download this form: Document Request Form
  • You must send the ‘Document Request Form’ to the school you attended for physiotherapy.
  • We will keep all school documents for two years while waiting for the rest of your application.
  • If we do not receive your application within two years, we will destroy the school documents.
  • We will not accept the form or the documents if we receive them from anyone other than your physiotherapy school (unless noted in Country Specific Documents list)

Documents required from your school include:

  1. Official Transcripts – Also called mark sheets, academic records, or diploma supplement 
    • Transcripts comes from the institution where you received your physiotherapy credential, unless otherwise noted in Country Specific Documents list.
    • You may need to contact the records department or registrar at your university to request this document.

B. Graduation Verification

  • Are you applying for credentialling after you have completed all your degree requirements, but before your graduation ceremony?
    • In this case, you may not yet have a copy of your certificate.
    • You can instead send the Graduation Verification Form to your school along with the Document Request Form.
  • This lets your school confirm that you completed the program.
  • We will also accept an official letter from the school showing your graduation status (this would replace the Graduation Verification Form if the letter includes all the information required on the Form)
  • For more information:  Policy 2.7 – Graduation Verification
  • Your school may submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through the Digital Document Service provider Digitary.
  • Documents sent via Digitary must be sent to documents@alliancept.org.
  • If you create a PIN for your document, you must include your PIN in your CAPR portal profile. Without the Access PIN, CAPR is unable to download your digital document.
  • Your school may submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through the Digital Document Service provider My eQuals.
  • Documents sent via My eQuals must be sent to documents@alliancept.org.
  • If you create a PIN for your document(s), you must include your PIN in the Digital Documents section in your CAPR portal profile. Without the Access PIN, CAPR is unable to download your digital document.
  • Official academic records (mark sheets, statement of marks, marks cards, etc.) must be attested by the Registrar or Controller of Examinations at the issuing university.
  • The university must send the attested documents directly to CAPR in a stamped/ sealed envelope that lists your university as the sender of all packages, including courier packages.
  • Official academic records will not be accepted from the college.
  • You must also request an up-to-date and verifiable Chinese and English electronic verification report of your degree certificate from the Center for Student Services and Development (CSSD).
  • The CSSD must send this directly to our office by email to documents@alliancept.org.
  • You must request your official physiotherapy academic record and online verification reports to be sent to us in Chinese and English from the CSSD. The CSSD must send this directly to our office by email to documents@alliancept.org.
  • You must request an attested copy of your program syllabus from your physiotherapy school. A copy is required in both the original language and in English. If the school can only provide a copy in the original language, then CAPR will send you a copy of the original document to be translated into English.
  • Official academic records (transcripts, mark sheets, statement of marks, marks cards, etc.) and degree must be attested with an original physical seal by the Bufete de Servicios Especializados (BES) Dirección General or from the Consultoría Jurídica Departmeto Trámites Migratorios y Documentales.
  • The authority must send the attested documents directly to CAPR in a stamped/sealed envelope that lists their name as the sender of all packages, including courier packages. Official academic records will not be accepted from the university.
  • We require a copy of your clinical internship certificate/internship completion certificate.
  • You can upload a copy of this document in the Client Portal or you can ask your school to submit an attested copy of this document.
  • Official academic records (mark sheets, statement of marks, marks cards, etc.) must be attested by the Registrar or Controller of Examinations at the issuing university.
  • The university must send the attested documents directly to CAPR in a stamped/sealed envelope that lists your university as the sender of all packages, including courier packages. Official academic records will not be accepted from the college.
  • We require a copy of your clinical internship certificate/internship completion certificate. You can upload a copy of this document in the Client Portal or you can ask your college to submit an attested copy of this document.

    Gujarat University
  • If you completed your physiotherapy education at Gujarat University, the university can submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through the Student Happiness Center.
  • Documents sent via the Student Happiness Center must be sent to documents@alliancept.org.

    University of Mumbai
  • If you completed your physiotherapy education at University of Mumbai, the university can submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through the University of Mumbai.
  • Documents sent via the University of Mumbai must be sent to documents@alliancept.org.
  • Your school can submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through the Digital Document Service provider My eQuals.
  • Documents sent via My eQuals must be sent to documents@alliancept.org.
  • If you create a PIN for your document, you must include your Access PIN in the Digital Documents section in your CAPR Portal Profile. Without the Access PIN, CAPR is unable to download your digital document.
  • Official academic records (mark sheets, statement of marks, marks cards, etc.) and official physiotherapy degree must be attested by the Higher Education Commission (HEC). 
  • We must receive these documents in an envelope that is stamped, sealed, and closed by the HEC.
  • Official academic records and physiotherapy degree will not be accepted from the college or university.
  • You must include your CNIC or Passport No. in the Digital Document section in the Client Portal.
  • We require a copy of your clinical internship certificate/internship completion certificate. You can upload a copy of this document in the Client Portal or you can ask your college to submit an attested copy of this document.
  • We require a copy of your clinical internship certificate/internship completion certificate.
  • You can upload a copy of this document in the Client Portal or you can ask your school to submit an attested copy of this document.
  • You must arrange for your diploma and academic transcripts to be verified and attested by the Information and Image Center (ENIC Ukraine) under the Ministry of Education and Science.
  • All of these documents must be sent directly from the Information and Image Center (ENIC Ukraine) under the Ministry of Education and Science to our office by email to documents@alliancept.org.
  • You can also arrange for translations of your diploma and academic transcripts to be verified and attested and sent by the Information and Image Center (ENIC Ukraine) under the Ministry of Education and Science. Or you can arrange for the native language documents to be translated by a certified translator.
  • Your school must complete the Document Request Form (DRF) and send this directly to our office.
  • Your school may submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through the Digital Document Service provider Gradintelligence.
  • Documents sent via Gradintelligence must be sent to documents@alliancept.org.
  • University of Birmingham
  • If you completed your physiotherapy education at the University of Birmingham, the university can submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through Verify.
  • Documents sent via Verify must be sent to documents@alliancept.org.
  • Your school may submit your official academic records (mark sheets, statement of marks, transcripts) and/or your degree directly to CAPR through the Digital Document Service provider Parchment.
  • Documents sent via Parchment must be sent to documents@alliancept.org.

The agency must release your test results directly to CAPR.

CAPR will not be able to retrieve language tests from the online portal without the release of your test results from the testing agency.

Some language testing agencies will send your results to CAPR through an online portal. To get your language test results, we need information from you:

  • If you completed the CELPIP, you must include your PIN and Registration number in the Digital Documents section of your CAPR Portal profile.
  • If you completed the IELTS (General or Academic), you must include your Test Report Form (TRF) Number in the Digital Documents section of your CAPR Portal profile.
  • If you completed the TOEFL, you must include your Appointment Number in the Digital Documents section of your CAPR Portal profile.

When you complete one of the pre-approved courses, you must request that the school send us confirmation that you have successfully completed the course.

  • The school can send the confirmation to documents@alliancept.org
  • They must include your full name and CAPR Client ID number.